Ceramic Plates

Before Use

• 
  Wash gently with mild dish soap and warm water.
  
• 
  Rinse thoroughly and dry with a soft cloth.
  

Cleaning

• 
  Hand washing is recommended for long-lasting shine and design preservation.
  
• 
  Use a soft sponge or cloth while cleaning.
  
• 
  Avoid abrasive scrubbers, steel wool, or harsh cleaning chemicals.
  
• 
  Remove food stains promptly to prevent discoloration.
  

Handling

• 
  Handle with care, as ceramic products can chip or crack if dropped.
  
• 
  Avoid stacking plates roughly; place a soft cloth or tissue between plates when storing.
  
• 
  Lift plates individually rather than dragging them across one another.
  

Temperature Precautions

• 
  Avoid sudden temperature changes (thermal shock).
  
• 
  Do not transfer directly from a refrigerator to a hot oven or microwave.
  
• 
  Allow the plate to reach room temperature before exposing it to heat.
  

Storage

• 
  Store in a dry, clean place.
  
• 
  Keep away from sharp objects that may scratch the glazed surface.
  
• 
  Stack carefully to prevent edge chipping.

Shipping Information

• Orders are generally processed and delivered within 7–8 business days from the date of purchase.
• Delivery timelines may occasionally be affected by factors beyond our control, such as courier delays, weather conditions, public holidays, or operational issues. In such cases, delivery may take longer than expected.
• Customers will be informed of any significant delays whenever possible.

Returns & Exchanges

• Products made from ceramic, glass, terracotta, and other fragile materials are non-refundable and non-exchangeable.
• For all other eligible products, returns or exchanges may be considered on a case-by-case basis, subject to product condition and approval.
• Customers are advised to carefully review product details before placing an order.
• If an item is received damaged during transit, please notify us within 24 hours of delivery and share clear photographs of the product and packaging for further assistance.

Thank you for shopping with Siroi Lifestyle.