Cat Pair

Cleaning:

Dust regularly with a soft, dry microfiber cloth. For deeper cleaning, gently wipe with a slightly damp cloth and immediately dry with a soft cloth. Avoid using abrasive scrubbers, harsh chemicals, bleach, or strong cleaning agents, as these may damage the glaze, paint, or surface finish.

Handling:

Always lift the ceramic cats carefully using both hands. Avoid holding them by delicate parts such as ears, tails, or paws. Since ceramic is fragile, dropping or knocking the pieces against hard surfaces may cause chips, cracks, or breakage.

Placement:

Display the ceramic cat pair on a stable, level surface away from edges, high-traffic areas, and places where children or pets may accidentally knock them over. Indoor placement is recommended for longer-lasting appearance.

Shipping Information

• Orders are generally processed and delivered within 7–8 business days from the date of purchase.
• Delivery timelines may occasionally be affected by factors beyond our control, such as courier delays, weather conditions, public holidays, or operational issues. In such cases, delivery may take longer than expected.
• Customers will be informed of any significant delays whenever possible.

Returns & Exchanges

• Products made from ceramic, glass, terracotta, and other fragile materials are non-refundable and non-exchangeable.
• For all other eligible products, returns or exchanges may be considered on a case-by-case basis, subject to product condition and approval.
• Customers are advised to carefully review product details before placing an order.
• If an item is received damaged during transit, please notify us within 24 hours of delivery and share clear photographs of the product and packaging for further assistance.

Thank you for shopping with Siroi Lifestyle.