Whimsical Ceramic Cottage

To maintain the beauty of your handcrafted miniature house décor, gently dust it regularly with a soft, dry cloth or a soft-bristle brush to clean the intricate details and textured surfaces. Avoid using harsh chemicals, abrasive cleaners, or soaking the piece in water, as these may affect the hand-painted finish and delicate craftsmanship. Handle with care to prevent chipping or breakage, and place it on a stable surface away from edges and high-traffic areas. Keep the décor item indoors or in a sheltered space, away from prolonged direct sunlight and excessive moisture, to preserve its colours and handcrafted details for years to come.

Shipping Information:
Orders are generally processed and delivered within 7–8 business days from the date of purchase.
Delivery timelines may occasionally be affected by factors beyond our control, such as courier delays, weather conditions, public holidays, or operational issues. In such cases, delivery may take longer than expected.
Customers will be informed of any significant delays whenever possible.

Returns & Exchanges:
Products made from ceramic, glass, terracotta, and other fragile materials are non-refundable and non-exchangeable.
For all other eligible products, returns or exchanges may be considered on a case-by-case basis, subject to product condition and approval.
Customers are advised to carefully review product details before placing an order.
If an item is received damaged during transit, please notify us within 24 hours of delivery and share clear photographs of the product and packaging for further assistance.

Thank you for shopping with Siroi Lifestyle.